Email Setup
Email Server Settings
The below information is used for you to access your mail account when using popular email programs such as Outlook or Netscape Messenger.
Please Note: The instructions below include "mail.yourdomain.com" as an address. Just substitute your domain name for "yourdomain.com". Ex: We would substitute "catapultweb.com" for "yourdomain.com".
- User Name: Your full email address, ex: support@catapultweb.com
- Password: Your password
- Mail Type: POP3
- Incoming Mail Server (POP3): mail.yourdomain.com, ex: mail.catapultweb.com
- Outgoing Mail Server (SMTP): mail.yourdomain.com, ex: mail.catapultweb.com
- You must authenticate when sending mail (it prevents spammers). Found in Outlook 2002 (and up) by going to Tools > Email Accounts > View or change > clicking the "More Settings" button, choosing "Outgoing Sever" and checking the box for "My outgoing server (SMTP) requires authentication".
- However, some ISP's (like Verizon) block mail that's not using their servers to send it (outgoing mail server), so you would have to use their outgoing mail server instead of ours. If you don't know their information, just give them a ring. You'll probably need to authenticate, just ask them.
How To Access My Account Through Web Mail
You can access your email online from your preferred web browser such as Internet Explorer or Netscape
- Visit mail.yourdomain.com
- Enter your full email address for the User Name
- Enter your password
- Click "Login"
For additional help you may click "Help" from the upper right corner of the Web Mail program.
To setup your account in Outlook 2002 and above.
If you don't know what version you have, go to Tools > About.
- Click Tools > Email Accounts.
- Select "Add new email account" and click "Next".
- Select "POP3", click "Next".
- User Information, Your Name: Enter your name.
- User Information, E-Mail Address: Enter your full email address, ex: support@catapultweb.com (that's my address).
- Logon Information, User Name: Enter your full email address.
- Logon Information, Password: Enter your password.
- Server Information: Incoming mail server (POP3): mail.yourdomain.com, ex: mail.catapultweb.com.
- Server Information: Outgoing mail server (SMTP): mail.yourdomain.com, ex: mail.catapultweb.com.
- Click the "More Settings" button.
- Select the "Outgoing Server" tab.
- Check the box next to "My outgoing sever (SMTP) requires authentication".
- Select "Use same settings as my incoming mail server".
- Click "OK" to close this window.
- Click "Test Account Settings".
- Click "Next", then click "Finish".
To set up your account in Outlook 2000
If you don't know what version you have, go to Tools > About.
- Click Tools > Accounts.
- Click Add > Mail.
- User Name is your full email address. ex: mailboxname@yourdomain.com.
- POP3 is incoming-mail-server type.
- For incoming mail server enter mail.yourdomain.com.
- For outgoing mail server enter mail.yourdomain.com.
- To require a password each time an account is accessed, deselect Remember Password box.
- To specify name, select the account and Properties; type the name you want for the account.
- Click Mail on the browser toolbar.
- Click New Message.
- In the To: area, type email address of recipient.
- In the Subject area, type the subject of your email.
- In the Message area, type your message; to change fonts, add bold, italics, or color, use the formatting toolbar.
- Click Send.
- Click Send/Recv.
- Click Mail on the browser toolbar.
- Click Read Mail.
- Click Send/Recv.
- After reading the message, click Reply.
- Type your reply message.
- Click Send.
- Click Send/Recv.
- Click Contacts.
- Click New>New Contact.
- Type information in New Contact area.
- Click OK.
- To use an address, highlight it, then click Action > Send Mail.
- To save address of a sender, click Tools > Add Sender to Address Book.
How Do I Setup My Email Using Netscape?
To setup my account
- Click Communicator>Messenger.
- Click Edit > Preferences.
- Click Identity.
- Enter your email address, ex: mailbox@yourdomain.com.
- Click Mail Servers.
- Click Add.
- Server Name is mail.catapultweb.com.
- Server Type is POP3.
- User Name is full email address, just replace the "@" with "%", ex: mailbox%yourdomain.com.
- Check Remember Password.
- Click OK.
- Outgoing Mail Server is mail.catapultweb.com.
- Outgoing Mail Server User Name is full address, just replace the "@" with "%".
- Click OK.
- The next time Netscape is launched, the Profile Manager dialog box will appear. Select the desired profile from list and click Start Communicator. When you select a new profile for the first time, Netscape's default start-up settings will appear if you want to make changes.
To send email
- Click Communicator > Messenger on the browser toolbar.
- Click New Msg.
- In the To: area, type email address of recipient.
- In the Subject area, type the subject of your email.
- In the Message area, type your message; to change fonts, add bold, italics, or color, use the formatting toolbar.
- Click Send.
To receive email
- Click Communicator > Messenger.
- Click Get Msg.
- Enter password.
- How to reply to email
- After reading the message, click Reply.
- Type your reply message.
- Click Send.
To store email addresses
- Click Communicator > Address Book.
- Click New Card.
- Enter information.
- Click OK.
- To use an address, highlight it, then click NewMsg.
- To save address of a sender, click Message > Add Sender to Address Book.
- Click OK.
To send a single message to multiple recipients
- Open Address Book.
- Click New List.
- Enter a List Name (selecting a List Name as a recipient means everyone on the list will receive the same message).
- The next three items are optional:
- To view the list, drag all selected names from Address Book into Mailing List window.
- When list is complete, click OK.
- To send message, highlight list in the Address Book and click New Msg.